For any questions, bug reports, or feature requests, email us directly:
support@sohatracker.comWe usually reply within 2-3 business days.
Tap "Forgot Password" on the login screen and enter your registered email to receive a reset link. Check your spam folder if it doesn't arrive, or email us if you still can't find it.
You can delete your account directly from Settings → Account in the app. This cannot be undone — all sessions, posts, and team data will be permanently removed. If you run into trouble deleting it in-app, email support@sohatracker.com and we'll help. See our Privacy Policy for details.
Yes — you can export all your session records as a CSV file from within the app, for your own records or to analyze with other tools.
Apply for venue status from within the app. We manually review the venue information you submit, and venue features (posting sessions, interacting with players) unlock once approved. Review time varies.
Please email us with your device model, iOS version, and what you were doing when it happened — the more detail, the faster we can reproduce and fix it.
No. SoHa is a self-reported P&L tracking tool — the app does not process any real-money transactions. Buy-in/cash-out amounts you enter are simply your own historical records. See our Terms of Service for details.
